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The American Mixologist Online® Newsletter
Vol. 13, No. 30 All Rights Reserved
Drinks

What if you found out that there
was a large and growing segment of the population that you weren't
catering to? These are people who want to enjoy the vitality and
ambiance of your establishment, and are primed and ready to spend
some of their hard-earned discretionary income. However, since you
haven't identified their particular wants and needs, they go and
spend their discretionary income at someone else's business.
Well, that's essentially what's
happening if you don't actively market alcohol-free beverages. More
than a passing fad, these products are now part of the dynamics
of our industry. Today, people are more predisposed to socializing
without alcohol. There are numerous reasons why, including stricter
DWI laws, health concerns, caloric content, and, of course, personal
preference. This trend has propelled alcohol-free products into
a multi-billion dollar industry, and the fastest growing category
of beverages in the country.
In addition to increased consumer
demand, another reason to market non-alcoholic products is that
they usually command higher profit margins than their more potent
counterparts. Also, marketing alcohol-free beverages incurs no third-party
liability, and precipitates no service-related problems. From a
management standpoint, incentives for selling non-alcoholic beverages
are rife.
Attitudes are changing toward
the marketing of these products. Long gone are the old stigmas and
stereotypes surrounding alcohol-free beverages and the people who
order them in bars.
Even though everyone from cowboys
to yuppies seem to be drinking non-alcoholic beverages, taking best
advantage of the trend requires establishing an objective. For example,
current thinking suggests that non-alcoholic beverage sales should
account for 10-14% of gross sales. For many mainstream nightclubs
and bars that would constitute doubling their alcohol-free sales.
Developing a marketing strategy
is the necessary first step to achieving your sales objective. To
be effective, your strategy requires two essential elements: you
need to decide what non-alcoholic drinks and beverages you're going
to market, and how you're going to market them.
SELECTING AN ALCOHOL-FREE LINE-UP
Never before has there been such
an availability of interesting, high quality non-alcoholic products
from which to choose. The key is to create an alcohol-free menu
that is as diversified as your clientele. Here's a quick glance
at some of what's available:
- NON-ALCOHOLIC LIQUEURS —
These innovative liqueurs are produced with all the attributes
and characteristics of the more recognizable brand names, with
one obvious exception, they don't contain alcohol. One of the
leading brand names, D.J. Dotson Triple Sec, has a rich, savory
flavor and an enticing aroma that makes it excellent in margaritas,
kamikazes and Long Island iced teas. Non-alcoholic liqueurs cost
a fraction of regular cordials, and make an invaluable contribution
behind the bar.
- NON-ALCOHOLIC BEERS — Non-alcoholic
brews have ascended in quality to the point where, in many instances,
they are indistinguishable from the alcoholic versions. American
category leaders are O'Doul's (Anheuser-Busch), Sharp's (Miller)
and Coors Cutter. Leading imports include Clausthaler and Haake
Beck (Germany), Moussy (Switzerland), Kaliber (Ireland) and Buckler
(Holland). Few bars today are successful at marketing only one
label of non-alcoholic beer. Give your customers a selection of
non-alcoholic beers to choose from.
- ICED TEA A singularly American institution, over 35 million gallons of iced tea are consumed in this country each year, which equates to about 7 glasses per person. Its tremendous appeal is only surpassed by its exceptionally high profit margins. There are now numerous specialty teas on the market ideal for making flavorful and distinctive iced teas.
- READY-TO-DRINK ICED TEAS —
The leaders in this rapidly growing, $340 million market are Snapple
and Lipton, with Nestea and AriZona brands running close behind.
While these ready-to-drink beverages have a higher cost percentage
than freshly brewed iced teas, they are convenient, require no
preparation, and have built-in consumer brand loyalty.
- BOTTLED WATERS —
Bottled waters are skyrocketing in popularity. People are becoming
increasingly more familiar with the many different types and brands
of bottled waters, and as a result, savvy operators are today
stocking more than just Perrier for their customers. Water is
bottled both sparkling (carbonated) and still (uncarbonated).
Sparkling waters vary greatly in the amount of carbonation they
contain. There are those with light effervescence (Bartlett and
Ty Nant), medium effervescence (Ramlösa and San Pellegrino)
and high effervescence (Perrier). Still waters vary in the amount
of minerals they contain, which affects how they taste. For example,
Evian has a low mineral content, while Vittel has a medium to
high mineral content.
- LEMONADE — This great
American beverage has become a fixture in many nightclubs and
bars. In addition to being a delicious, thirst-satisfying beverage,
it has scores of drink-making applications. While some operators
prefer to make it the traditional way by freshly squeezing the
lemons, others opt to market one of the high-quality, ready-to-drink
brands of lemonade, such as Snapple or AriZona, or use a powdered
mix. Flavored lemonades, such as raspberry and kiwi, are also
gaining in popularity.
- COFFEE To best capitalize on the enormous popularity of Java, start by selecting a quality house blend of freshly roasted coffee beans. To ensure freshness, and to derive the most flavor out of the coffee, grind the beans just prior to brewing. Also, brew smaller pots of coffee more frequently to prevent the coffee from sitting too long on the burner. Once you've mastered regular coffee, consider branching off into specialty coffees, iced coffees, espresso, cappuccino and Cafe Au Lait.
- ADULT SODAS — Believe
it or not, Dr. Pepper, root beer and Squirt are making a furious
comeback, and now are popularly requested at bars. In addition
to drinking them straight, they also make excellent mixers. Then
there are Skeleteens, a line of adult sodas produced in Southern
California. With names such as Brain Wash, Love Potion #69 and
Black Lemonade, Skeleteens are herbal-based sodas with a singular,
spicy flavor that boggles the imagination.
ALCOHOL-FREE
MARKETING KEYS
An important aspect to marketing
non-alcoholic beverages and specialty drinks is to do it in the
same manner and with the same production value as you do other
alcoholic products, such as a specialty drink menu. You should
present in your menu a balanced, broad selection of alcohol-free
products, so that there are products to appeal to the largest
segment of the market. Also price them in-line with your bar's
other products. If priced too low, service personnel will be hesitant
to market them; if priced too high, your clientele will react
negatively as if they are being gouged.
Table tents are also particularly
effective in marketing alcohol-free beverages. A well designed,
graphically appealing table tent has an immediate effect on customers,
as it's often the first marketing piece they see. In addition,
table tents promoting non-alcoholic drinks and beverages reemphasizes
your marketing commitment to your service staff.
Getting your employees to fully
support any beverage program is essential to its success. As the
people who will be marketing the non-alcoholic beverages, they
need to rid themselves of any lingering negative attitudes they
may have towards these products and the people who drink them.
Secondly, they need to look for opportunities to market alcohol-free
beverages. For example, upselling a bottled water to someone who
orders a club soda, or an alcohol-free cocktail to a person who
is reluctant to order another alcoholic drink. Servers need to
believe in the quality and basic appeal of NABs in order to be
successful at selling them.
High profits and no liability
make these no octane products one of the most significant mega-trends
to hit the nightclub and bar business. Stock up and ride the wave.
The Original Guide to Alcohol-Free Beverages and Drinks
Don't miss out on this hot new category! Serve delicious taste-tested
alcohol free specialties to your customers and friends and enjoy low
cost and great taste. The recipes span the breadth of alcohol-free
mixology, including blended drinks, coffee, tea and cocoa specialties,
ice cream drinks, and specialties made with lemonade, juices and sparkling
cider. Plus reviews of the best products to use when making your creations!
~ by Robert Plotkin ~ 108 pages ~ 6" x 9" Item# ALF54 ~ $15.95 ~

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